Monday, December 9, 2013

The Great Inversion

This is a fantastic observation on our current economy as well as an appeal for 21st century innovation...

America’s Economy Is Officially Inside-Out


This is the first generation of Americans in modern history expected to enjoy lower living standards than their forebears. It is the first generation in modern history whose life expectancy is dwindling. It is the first generation of modern Americans whose educational attainment is declining. It is the first generation of modern Americans who face less opportunity than their parents.

Shorter, nastier, dumber, harder, bleaker. That’s the future for not only Americans, but for many in the world’s richest countries.

Let me be clear why this is so remarkable. It’s not that the great wheel of prosperity is merely decelerating. It is that it actually seems to be turning backwards. The great wheel of progress already ground to a halt—several decades ago, if measured in terms of average incomes. And the real danger now? That it may be beginning to spin—in reverse.

Perhaps it’s just a blip. Perhaps it’s a temporary malfunction. Perhaps I’m overreacting — after all, the economy’s growing, right?

Yes… it is. And that’s precisely the problem.

For that is what tells us we are in truly uncharted water. The economy is indeed “growing.” But the top 1 percent have taken 95 percent of the gains in this so-called “recovery.”  The plain fact is that the average household is poorer in the “recovery” than during the “recession.”

We cannot suggest that an economy is perfectly fine—nay, even healthy—just because a tiny number are growing richer while the lives of the vast majority are literally growing shorter, nastier, dumber, harder, and bleaker.

I can think of many other examples of progress slowing. Of prosperity decelerating. The great wheel’s motion is never even; there are bumps in the road of human progress — sometimes the great wheel spins furiously, sometimes, it hums along gently, and sometimes, it sputters and strains.

But.

I can think of almost no other example in the history of modern democracies of progress actually becoming regress. Short of war or cataclysm, it is literally unprecedented. And that’s not the half of it. It’s unprecedented…because it should be impossible. If the rich get richer, it should be precisely because they create goods of real value to people, which elevate their living standards. In a working economy, “growth” should reflect real prosperity multiplying.

But when growth rises and living standards fall? That begins to hint that there is something wrong—very wrong, perhaps terribly wrong—with the way things are.  It suggest that what is happening to this society is not merely a simple, passing, self-healing ailment; but a chronic, possibly permanent, definitely debilitating condition. Not a flu—but a cancer.

Economics has no language—no word—to describe this condition: one in which the economy is “growing” but human progress is reversing. It’s not a depression—for that’s a situation where growth flatlines. It’s not a recession—for that’s just a temporary setback in growth. A “dark age” would signify both a decline in growth and a decline in living standards.

We have no words for this condition because economics has no concepts with which to fully grapple with—let alone understand—it. And economics has no concepts with which to understand this condition because economics believes, more or less, that it simply isn’t possible. Progress cannot go backwards when an economy is “growing”; because growth, as I’ve noted, is believed by the acolytes of the cult of economics to be the alpha and omega of human prosperity.

What, then, do we call it?

For we must give it a name, this secret hidden in plain sight. The secret that, if it were to be mentioned, would—and should—instantly discredit our leaders. Would and should silently condemn our institutions.
Given that the growth rises even as life expectancy, mobility, and educational attainment fall — that GDP expands even as the lives of the vast majority contract from shrinking health, intelligence, income, wealth, relationships, stability, security, meaning, and purpose — I suggest we call it a Great Inversion.
In this post-recession twilight zone, our economy is upside-down and inside-out.

I won’t pretend to smile, pat you on the back, and offer you bullet-pointed “solutions.” Because to a phenomenon this great, this unprecedented, this historic? I don’t believe there are any.

But I do believe that maybe, just maybe, if we have the wisdom to think through the above, the empathy to feel the tremendous suffering the future already surely holds, and the courage to see what is right in front of us—well, then, maybe, just maybe we can reach another turning point.

Not one in which human progress goes into reverse. But in which it goes into overdrive. In which the great wheel hits the redline and we all surge forward.

That’s the real challenge of the 21st century. Not just more tired, piecemeal incrementalism; not more excuses for a broken status quo; not more apologists and yes-men for leaders barely worthy of the term; not more dead ideologies and empty dogmas—the very ones that led to a Great Inversion. But revolutions. Millions of them. In every mind; in every undreamt dream; in every skyward eye. In every life.

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Umair Haque is Director of Havas Media Labs and author of Betterness: Economics for Humans and The New Capitalist Manifesto: Building a Disruptively Better Business. He is ranked one of the world's most influential management thinkers by Thinkers50. Follow him on twitter @umairh.

Sunday, August 11, 2013

The Wixii™ Project: Trish Thomas

Trish Thomas 

Name:  Trish Thomas 
Location:  Colorado
CompanyTrish Thomas: Boldly Smart Solutions

Professional Industry:  Consulting

Job Title:  Business Owner
 WIXII-ISM™ FROM TRISH THOMAS: 
“That is always my primary goal in consulting and in life… helping people find what they love, grow into masters, and pursue perfection (and profits) with abandon.”

“My daughter, Lydia, has also said many times that watching me work hard for what I want and engage in a job I truly love has been healthier than having a miserable stay-at-home mom (which I would surely have been!).” 

TRISH’S MINDSET AND WORK-LIFE MIX:
I am an eternal optimist but very pragmatic along the way.  Negativity and worry are pointless.  Even when bad things do happen you can seldom fix anything by fretting about it, and in fact often bring bad things on yourself through self-sabotage.  But as much as I keep a sunny outlook, I’m also ruthless about productivity and results.  In business, if something doesn’t make money it doesn’t make sense.  And money comes from smart, productive people engaging 100% in work they love.  That is always my primary goal in consulting and in life… helping people find what they love, grow into masters, and pursue perfection (and profits) with abandon.
I’m lucky to have a mellow, Hawaiian husband to balance out my long hours and sometimes frenetic energy. We have definitely worked together to cover parenting and household duties, so I believe that partnership and/or community is key to managing life’s inevitable craziness.  Work-life balance is an elusive dream, and I truly think every turn we take in life does represent a choice… and we lose some things when we achieve others.  I’ve worked a lot while Lydia was growing up, but when we are together we have fun, share deeply, and I am fully present.  I know many friends who say they are with their families a lot, but because they never stop texts, emails, social media and calls they are distracted and no value is there.  Lydia has also said many times that watching me work hard for what I want and engage in a job I truly love has been healthier than having a miserable stay-at-home mom (which I would surely have been!).  Now she works with me in my business a few hours each week and comes with me on business trips, allowing her to see the world.  Making time for myself is probably the biggest challenge, but I am so happy, loved and blessed that 20 extra pounds is a small cross to bear.

Describe a “day in your life” from waketime to bedtime:
I wake up around 6 am and have a few hours to relax with Will before hitting work.  This is my time to water my garden, drink some tea, read, etc.  I’m typically in meetings or working on projects 10 hours a day, but honestly meeting with many of my clients is more like play with old friends at this point – work may be a misnomer some days!  My biggest personal challenge is not eating and drinking my way through each day from one meeting or happy hour to the next.  I serve on 5 non-profit boards at this time and will be chairing the Denver/Boulder BBB Board and the Women’s Council at CU next year.  So board meetings and committees do fill up a lot of time, but I love giving back to causes and the community.  Weekends are usually quiet at home or spent with friends outdoors, at concerts, at ballgames, etc.  I’m a simple person and have a very contented life.

How does your current mindset/attitude empower and/or frustrate your ability to thrive in your work-life mix?  How has your mindset/attitude toward life changed over time?
I tend to get aggressive about making more money in spurts.  So there is certainly negative impact on my rest and fun in waves, but I don’t immerse myself in work for months on end with no relief.  I’ve learned over the years that I’m a project person and do best when I give 110% for a short time and then recharge.  I’m sure I could make more money if I was willing to be a road-warrior or take on any project, but that’s not me.  I work only with clients I like on projects that get my juices flowing.  And I’ll always be an entrepreneur at heart, pursuing an occasional side project of my own (currently it’s partnership in a healthcare software company, ONE Healthcare Systems).

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Wednesday, February 20, 2013

Things We Don't Do Anymore Because of Technology

Great infographic sharing all the things we don't do anymore because of technology:
50 Things We Don't Do Anymore Due to Technology

Tuesday, September 18, 2012

Denver/Boulder BBB is Seeking a CEO



Better Business Bureau Serving Denver/Boulder
 CEO Job Requirements

Background
The Better Business Bureau (BBB) Serving Denver/Boulder is recruiting for the position of Chief Executive Officer (CEO).  The CEO reports to the Denver/Boulder BBB Board of Directors.  The BBB Serving Denver/Boulder is a member of the Council of Better Business Bureaus (CBBB) and is an authority on trust in the marketplace.  The BBB sets and upholds high standards for ethical marketplace behavior and is a valuable resource for objective, unbiased information on businesses and charities.  The BBB is also a significant distributor of consumer and business education, information, and alerts about marketplace scams.  The office offers dispute resolution programs for consumers and businesses.  Balancing the needs and priorities of different constituencies requires a solid understanding of each unique perspective matched with a firm focus on the organization’s mission, its primary strategic goals and commitment to ensuring the Denver/Boulder BBB’s expanded relevance and success in the future.

Organizational Profile
The Denver/Boulder BBB has a dues-paying membership of over 8,000 Colorado corporations and charities (accredited businesses, or ABs), a staff of 45 employees, and an annual consolidated budget of $4 million.  It is a nonprofit business membership organization under IRS Code 501(c)(6).  The BBB Foundation is a supporting 501(c)(3) organization committed to education and governed by its own Board of Directors.  The principal office is located in Denver, Colorado where the CEO is stationed.  The Denver/Boulder BBB Board of Directors is comprised of area business leaders with BBB accreditation.  Information on the Board of Directors, key staff and Foundation/Advisory Boards can be viewed at http://denver.bbb.org/staff/.  The organization’s annual report is available to interested applicants at http://denver.bbb.org/denverboulderannualreports/.

CEO’s Overall Responsibilities
  • Strategic direction and leadership for the entire Denver/Boulder BBB organization
  • Public spokesperson for marketplace issues of concern to the BBB, ABs, the public and the corporate community
  • Oversight and accountability for performance of the BBB’s programs and services
  • Management of the BBB brand
  • Capacity-building for the BBB and the Foundation
  • Financial health of the BBB and the Foundation
  • Staff management and administration functions

CEO is Primary Liaison to
  • The Denver/Boulder BBB Board of Directors
  • The BBB Foundation Board of Directors
  • The Council of Better Business Bureaus (CBBB)
  • The executive team (currently a team of 5)

Expectations
  • Strategic leadership to the Board, the Foundation Board, Board committees and the executive team
  • Ability to proactively develop revenue-generation and fundraising initiatives, and deliver against solid financial goals
  • Proactive identification and development of new programs and services
  • Leadership in the improvement and expansion of existing programs and services
  • Execution of initiatives that improve consumer knowledge, increase AB participation, and boost community involvement with the BBB
  • Brand management and promotion of the BBB brand throughout the Denver/Boulder community
  • Media relations and public communications
  • Overall supervision of Denver/Boulder BBB employees through a senior staff
  • Budgets and financial oversight
  • Managerial strength that promotes continuous high performance and builds a talented, motivated and goal-oriented organization

Personal Qualities and Characteristics
  • High integrity and strong personal values
  • Strategic and visionary thinker
  • Change agent with the ability to combine prudence with risk-taking
  • Action-oriented consensus builder
  • Seasoned collaborator with other organizations across all sectors (consumer, business, government, nonprofit)
  • Ability to interact successfully with and command the respect of ABs, BBB staff, corporate leaders, Boards of Directors, government officials and the media
  • Effective and judicious delegator who constructively inspires others, encourages innovation and solves problems
  • Excellent communicator, advocate and brand champion

Education and Experience
  • Bachelor's degree from a four-year college or university required, advanced degree preferred
  • Corporate, association, government and/or non-profit experience of at least 10 years
  • Track record of delivering exceptional financial results operating complex business organizations with full financial accountability (P&L and balance sheet)
  • Experience with marketing and new media, including social media, the web and diverse communication platforms
  • Proven track record in fundraising, including experience in assessing, planning and implementing initiatives
  • Reasonable experience with advanced technology, information/service industries and advertising
  • Proven ability to build vision, collaboration, consensus and performance among diverse constituencies


If interested, please forward your letter of interest, resume, and professional references to jobs@trishthomas.com no later than October 10, 2012.  We will contact candidates selected for interview directly and make a formal announcement once the process is complete.



Wednesday, September 5, 2012

Facebook IPO Reality Check

Come on, people... stop complaining about the rapid decline in value of your newly purchased Facebook stock.  I have so many friends who invested in this over-hyped company, and they truly have no right to cry over the resulting losses. 

Did anyone even look at the history or statistics backing the IPO?  Or read the prospectus?

Here's a quick reality check:
  1. Facebook was grossly overvalued.  No company in history has ever been worth 60 times it's projected annual earnings.  Even glorious Apple trades at 14 times (or less) it's annual revenue.  The valuation is even more fishy when you examine some of the other factors at play:  growth rate was already in decline, profit margin was inordinately high at 50% with nowhere to go but down, and user base was migrating to unprofitable mobile devices. 
  2. Facebook had already reached it's zenith and was beginning the slow decline toward it's nadir BEFORE the IPO happened.  Zuckerberg only acquiesced to the IPO (which he didn't want to do) because there was never going to be a better time to cash in.  Something substantial must change with the business model - which thus far has not happened - if Facebook is to uncover new ways to monetize the user base.  Otherwise it will remain what is has been: a product development collective where 'business' only exists to fund more important activities.
  3. Mark Zuckerberg made it crystal clear that he doesn't care at all about sharing power or building shareholder value.  He intentionally set up the company so that he has total control and can ignore everyone's opinions.  He's been perfectly candid about valuing Facebook's social mission and services over profits, so no one should be shocked that he's making good on his promise to focus on the long view.  Now shareholders are questioning his leadership, but he's only following through on his stated plan (and deflecting your barbs beautifully while doing it).  Stop whining everyone - you should have seen this coming.
  4. Other insiders had to wait just 9 short months before selling 2 billion shares of Facebook stock, which would naturally flood the market.  Unless you could capitalize on a short spike (which didn't happen anyway), this influx of insider shares would devalue the stock shortly after the IPO.
The first sentence of Zuckerberg's open letter to investors said this, "Facebook was not originally created to be a company. It was built to accomplish a social mission - to make the world more open and connected." 

Sorry folks.  I think he meant what he said.  It may take decades to see how his grand scheme plays out, and most of you probably don't want to hold onto your shares for that long.



Friday, January 27, 2012

Transformation Marketing Workshop: February 7th at the University of Denver

On February 7th I'm going to be co-hosting an ABLE Experts Workshop at DU with Kimberly Smith of AvenueWest.  Lunch will be provided, and the content on transformational marketing combined with an expert panel discussion will be fantastic.  Try to join us if you can.

February 7, 2012 11:30 am -1:00 pm

TRANSFORMATIONAL MARKETING
Move Beyond the Science of Promotion to Achieve Real World Impact

For the February session of ABLE Experts, learn from two ABLE Advisory Board members:  Trish Thomas, Founder and President of Trish Thomas Consulting, LLC, and Kimberly Smith, CEO/Founder of AvenueWest Global Franchise.  They will be joined on the panel by Abbie Kozik, award winning graphic designer, and Jennifer Finke, business growth specialist.

The panel luncheon event is in two parts:  The Strategy & Science of Marketing, followed by Real World Applications.  Lunch is included.

For more information, or to register: able@du.edu
http://womenscollege.du.edu/able/events.html

Saturday, December 10, 2011

How To Negotiate Non Compete and Non Solicit Agreements


Thanks to Joyce and Rob at Colson Quinn in Boulder!  Visit their blog: Lawyers you can Love.
 

As business competition heats up and the economy (not to mention Colorado weather) cools down, we are being asked to review non compete and non solicit provisions for executives and companies.

Companies don’t want valuable information walking out the door and business professionals want to know they can earn a living elsewhere.

Whether it is a non compete (you may not go to work for a competitor for a specified period of time) or a non-solicit (you may not solicit customers, clients and employees from your former company or client) or both, you should be wary of such provisions.

Top 10 Non Compete Non Solicit Tips

Here are our tips should you be asked to sign such restrictive provisions whether it is in a customer contract or an employment agreement.


1.    If you sign an agreement with a non compete or non solicit provision, be prepared to live with it as written.  You are likely unable to afford the costs of challenging the clause. And, even if you can, judges vary widely on how they apply them because they are so fact dependent.

2.    Try to avoid signing the contract with such provisions. If the employer wants you badly enough, they may back down. Or they may agree to just a trade secret provision.

3.    If you must sign a contract with a non compete, narrow the scope. The amount of time, the scope of the business and the geographic limitation are usually broad in these provisions.

4.    Make sure that the non compete or non solicit contained in the contract is linked to a business interest, i.e. protection of trade secrets, confidential information and/or investment in training and education for employees. If you are not exposed to such information or don’t get the training, the non compete may not be enforceable. The employer has to protect more than general job knowledge in order for the non compete to be enforceable.

5.    If you must sign a non compete, try to get extra compensation for it if possible, e.g. a sign on bonus or a severance package. If the employer balks, tell that them that such compensation or “consideration” makes this covenant enforceable. You should note that in most state, the signing of a covenant not to compete at the beginning of employment is sufficient.

6.    Do not agree to pay for attorneys fees for the employer should you want to challenge the non compete. The thought of having to pay your own attorneys fees plus the employers fees is enough to keep most employees from challenging a non compete. It is also an effective deterrent to settlement. Why? The employer has leverage knowing you will balk because of attorney fees.

7.    Non Solicit clauses--make sure the contract distinguishes between customers your new employer has vs. your old employer. Agree only not to “solicit” customers. Do not agree to not solicit where your former employer’s customers seek you out or the customers are already customers of the new employer.

8.    You can often change such provisions despite employer’s claim that they have to have the same provisions against all employees.  However, executives often have very different provisions than intermediate or lower level employees. You can often limit the length and the scope of the non compete. You can also have different start dates and exclude from the non compete specified customers and industries.

9.    Keep track of the covenant you signed, including paperwork and emails, and whether your employer is enforcing covenants uniformly. If not, the company may not be able to enforce the non compete against you.  Most employers want to know if you are subject to such provisions—you may not get hired if you have signed one. Good to know if you did and what it says.

10.   You are better off with a non solicit than a non compete. You want to be able to work for future employers. Tell your prospective employer if you are subject to a non compete. Your new employer does not want to get a demand letter threatening a lawsuit.